Shipping and returns

Delivery information

Ensuring you get your sandals as quickly as possible is our priority.

All US orders are shipped through USPS priority within 1-2 business days of order receipt and received normally within 3-5 business days.

We offer free shipping on all orders within the United States.

For international orders, we use various couriers and all orders are fully trackable; there is a flat shipping fee of $ 15. Note that this cost does not include additional charges and customs that may be due at country of destination.

 

Returns

Whilst we hope you enjoy your Spanish sandals, we understand if you’ve had a change of heart or if the size is not right. We accept and fully refund returns received within 30 days of order; items must not have been worn and must be in original packaging.

All items returned to us after the 30 day period will incur a 20% restocking fee.

All refunds do not include shipping fees. For returns, customers are responsible for shipping costs. First exchanges are free (customers are responsible for return shipping of subsequent return or exchange).  

Refunds will be issued back to the original form of payment. Should you wish to return or exchange an item, please contact our customer service with a detailed description of what you want to return or exchange and you order number and we will get back to you within 24 hours, during our normal business hours

Once returned item has reached our warehouse and been reviewed by our staff, we will refund you within 2-5 business days.

All items purchased through a flash sale or promotional sale are FINAL sale and cannot be returned or exchanged. 

 

Contact information

email: info@thespanishsandalco.com

phone: 855.422.6426

The Spanish Sandal Co
1276 Lynnmere drive
Thousand Oaks
CA 91360

HOLA!!!!!

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