Shipping and returns

Delivery information

Ensuring you get your sandals as quickly as possible is our priority.

All US orders are  shipped within 1-2 business days of order receipt and received normally within 3-6 business days.

We offer free shipping on all orders within the United States.

For international orders, we use various couriers and all orders are fully trackable; there is a flat shipping fee of $ 15. Note that this cost does not include additional charges and customs that may be due at country of destination.

 

Returns

Whilst we hope you enjoy your Spanish sandals, we understand if you’ve had a change of heart or if the size is not right. We accept returns received within 30 days of order; items must not have been worn and must be in original packaging.

We charge $7 to cover return shipping and restocking fees, which we deduct from your refund. Exchanges are free*. We do not refund shipping fees.

 Should you wish to return or exchange an item, please contact our customer service, preferably by email with a detailed description of what you want to return or exchange and your order number and we will get back to you within 24 hours, during our normal business hours.

Once returned item has reached our warehouse and been reviewed by our staff, we will refund you within 4-8 business days.

All items purchased through a flash sale or promotional sale are FINAL sale and cannot be returned or exchanged.

* We will admit only one exchange process per order

International orders cannot be returned. 

Contact information

email: info@thespanishsandalco.com

phone: 855.422.6426

HOLA!!!!!

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